Refund policy
For online purchases, unused, non-sale yarn in the original form/condition will be accepted for refund or exchange with the receipt within 30 days of purchase. Needles, notions, sale items, yarn that has been knit or wound into balls, accessories, books and patterns are all a final sale. There will be no refund for shipping costs on any returns or exchanges.
The yarn from kits may be returned for store credit only. Please note that patterns are final sale items. The cost of the pattern (if applicable) cannot be refunded. Designers are paid directly immediately upon fulfillment of patterns and this cannot be reversed.
Please note that this policy extends to ImagiKnit.com orders ONLY. If you'd like to make an exchange, please place a separate order for the new items. We will refund your card upon receipt of the returned items.
To return eligible items, send them to the following address:
ImagiKnit - Returns
3897 18th Street
San Francisco, CA 94114